BY MAKING A BOOKING FOR A STAY AT PIMDARA HOTEL, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. 

PLEASE READ THEM CAREFULLY BEFORE YOU PROCEED WITH YOUR BOOKING.

In these Terms and Conditions, the words “the Hotel” or “we” means Pimdara Hotel and use of the words “you” or “guest(s)” 

means all persons for whom a Hotel room is booked

1. ROOM RATES 

· Room rates shown on the website are charged on a per room per night basis. 

· Rates are in Thai Bath (THB). 

· Room rates and details are correct at the time of publication and are subject to change without notice. 

· A minimum length of stay, cancellation charge and other conditions may apply to certain rates, as specified. 

· Black-out dates may apply.

2. BOOKINGS 

· Bookings are accepted subject to room availability. 

· At all times during the booking process, you will be advised to ensure the accuracy of booking details (guest information, stay dates, room types, room rates, number of guest(s), arrival/departure date). The Hotel will not be responsible or liable for errors in booking details. 

· No booking shall be treated as confirmed until the details and/or payment/deposit described have been provided. 

· A 50% deposit is required at time of booking for the Festive Season.

Group Bookings · For reservations of 10 rooms and above, please Email : [email protected] 

Third Party Booking Sources · In the case of booking cancellation or modifications made through a third party (website or online travel agent), the Hotel recommends that guests first contact their source of booking for assistance before approaching Hotel staff. 

3. ROOM OCCUPANCY 

Extra Bedding 

·Extra bed is required for the third person in room will be charged 500 THB.- per night inclusive daily breakfast for 1 person Interconnecting/adjoining rooms: Guest has to advise Hotel of room requirement at the time of reservation. The Hotel has no obligation to provide interconnecting/adjoining rooms if not advised by the guest at the time of reservation. The provision of rooms by Hotel is subject to availability and will be confirmed upon check-in. *If you have any questions or clarifications regarding the Hotel’s Maximum Occupancy Policy, our staff will be happy to explain in detail. The Hotel reserves the right to refuse entry to any additional guest exceeding the maximum occupancy allowed for that room type.

4. CHILDREN 

· Child aged 0 – 5: Stay and dine for free when sharing existing bedding with the parent. 

· Child aged 6 – 10: Stay for free when sharing existing same bedding with their parent. Child breakfast charge is applicable for 100 THB.

· Child aged 11 and above: Considered as adults by the Hotel. 

· An infant is counted as a child in regards to the maximum capacity count of any given room. 

· Every child along with their age must be mentioned on the reservation.

5. Credit Card 

· Pimdara Hotel accepts payment by Visa, Mastercard, American Express, JCB credit cards. China Union Pay, Debit Cards are accepted. A payment process fee may apply. (Exchange rates are applicable at the time of reservation but are subject to currency fluctuations and billing will be at the prevailing exchange rate) 

· A pre-payment is required at time of booking. Upon reservation, the full amount indicated on the booking confirmation will be charged.

5. Credit Card 

· Pimdara Hotel accepts payment by Visa, Mastercard, American Express, JCB credit cards. China Union Pay, Debit Cards are accepted. A payment process fee may apply. (Exchange rates are applicable at the time of reservation but are subject to currency fluctuations and billing will be at the prevailing exchange rate) 

· A pre-payment is required at time of booking. Upon reservation, the full amount indicated on the booking confirmation will be charged.

CHECK-IN AND CHECK-OUT 

Check-in 

· Check-in time is from 2:00 pm. 

· Guests must be 18 years or older with a valid government-issued identification or passport is required at check-in. 

· Guests under the age of 18 must be accompanied by parents or a legal guardian. The Hotel reserves the right to check photo identification. 

· Guest can request for an early check-in. However, these requests are based on availability. If the rooms are not ready upon arrival, our Bell Staff will be happy to hold your belongings until your hotel room becomes available. 

Check-out  

· Check-out time is by 12:00 pm. Any request for late check-out will be subject to hotel policy. 

· In case of check-out beyond the stipulated time, the Hotel reserves the right to charge an additional one (1) night’s stay at the prevailing room rate without prior notice.

CANCELLATION POLICY

· The cancellation policy varies according to the rate/package that is booked. Please refer to the description given at booking or contact the Hotel for clarification. 

· Cancellation more than 7 days prior to arrival: no cancellation charge imposed 

· Cancellation within 7 days and less prior to arrival: Full charge as imposed 

· Non-arrival on the day (no-show): Full amount will be charged. No refunds will be provided for the canceled booking.

Third Party Booking Sources 

· If you made your reservation through a third party (website or online travel agent), cancellations must be made directly with the third party. The hotel is not authorized to cancel, and cannot provide refunds, for any third party reservations.

RESTRICTIONS

· Pimdara Hotel practices a strict NO SMOKING policy in all Hotel premises. but, except in any restricted smoking area(s) designed by the Hotel Items NOT allowed to bring into the Hotel: 

 Pets or livestock 

 Local fruits Durian 

 Any electrical appliances, and/or equipment for heating and/or cooking purposes.

The Hotel reserves the right to remove and/or confiscate any of the above items found in the room immediately without notice to you and to charge you for any costs incurred for taking such action or for any loss or damage caused to the Hotel room, premises or property.

“The Hotel reserves the right to add to, alter or amend any of the above terms, conditions and rules as and when it deems necessary.”